Making iterative improvements
Once we’ve conducted the user research, we can make considered and informed recommendations for areas of improvement and produce a roadmap of activity that can take place over a period of time. Ultimate does this by completing regular sprints with a dedicated team, differing in size and frequency depending on your goals and budget.
User research can often throw a curveball at us – what we think is the ‘problem’ might be wildly different once we’ve spoken to your users. This is why we love to collaborate with you on ideas and will always share the results of our user testing with you and your team. That way we can work through any “surprises” and propose, explore, share and generate ideas for improvements across both teams. Collaboration underpins everything we do in terms of continual improvement. We draw on the combined knowledge, strengths and creativity of our team at Ultimate, your team and any third party partners to achieve great experiences.
We will then create wireframes for any larger recommendations, so that we can refine and test our thinking before we fully embark on design and development. We’ll establish priority actions and create a roadmap of activity that allows both teams to have visibility of what we’re tackling together and any key project milestones.