Marketing agency for hotels and wedding venues
The guest journey starts long before check-in or the first venue viewing.
From discovering your venue on Google, to browsing rooms, menus or wedding packages, your website plays a critical role in shaping perception and driving enquiries. If the experience feels dated, confusing or slow, potential guests and couples will quickly look elsewhere.
Based in Manchester, we help hotels and wedding venues attract more bookings, increase enquiries and manage complex digital ecosystems through brand, web design, UX/UI and systems integration.
Complex booking and enquiry journeys
Hotels and wedding venues often juggle multiple journeys: room bookings, table reservations, private dining, weddings and events. When these paths are unclear or complicated, users drop off. We design clear, intuitive journeys that guide visitors to the right action quickly, whether that’s booking a stay, reserving a table or enquiring about a wedding.
Failing to reflect the experience
Guests and couples choose hotels and wedding venues based on emotion, atmosphere and trust. If your website does not reflect the quality of the experience you offer in real life, confidence in you is lost. We create aspirational UX to help people imagine themselves staying, dining or celebrating with you.
Managing multiple venues and brands
Many hospitality groups operate several hotels, pubs or wedding venues, each with its own personality but shared infrastructure behind the scenes. We design scalable website platforms that allow individual venues to shine while remaining easy to manage centrally, reducing admin time and future-proofing growth.
Reaching potential customers
It can be hard to stand out in the hotel and wedding venue market - particularly as customers spend more time decision-making than ever. We offer creative campaigns, content, and digital marketing/SEO to make sure your venue shows up exactly where your customers are searching.
Disconnected systems behind the scenes
Booking engines, table reservation systems, CRMs and payment gateways often sit in silos. This leads to duplicated work, poor reporting and clunky customer experiences. We integrate websites with third-party booking platforms, CRMs and payment providers so data flows smoothly, admin is reduced and teams stay in control.
Handling customer data securely
Booking systems require careful handling of personal and payment information. We design secure digital experiences that ensure compliance and safety for your visitors.
Strong branding helps hotels and wedding venues move beyond price-led decisions and build long-term loyalty with customers and vendors.
From boutique hotels to destination wedding venues, a clear brand identity builds trust, sets expectations and differentiates you in a crowded market. Through brand strategy, visual identity and creative campaigns, we help hospitality brands express their personality consistently across digital and physical touchpoints.
Pricing
Hotel and wedding websites need to balance aspiration with usability.
For James’ Places, a hospitality group with hotels, pubs, restaurants and wedding venues across the Ribble Valley, we designed a flexible, future-proof digital platform that brought clarity to complex user journeys.
By implementing a WordPress multisite, we enabled the team to manage multiple venues efficiently while ensuring each site retained its own identity. Clearer journeys for room bookings, reservations and wedding enquiries helped improve usability for guests and internal teams alike.
Booking is one of the most critical touchpoints in the hospitality journey.
We have extensive experience integrating hotel booking engines, reservation systems and CRMs into WordPress and bespoke websites. From Guestline and ResDiary to HubSpot and payment gateways, we ensure third-party systems work seamlessly within your website without compromising user experience.
For James’ Places, we integrated multiple booking platforms across different venue types, ensuring each journey remained intuitive, fast and conversion-focused, even when dependent on external providers.
Whether you need a more immersive website, clearer booking journeys or a scalable platform for multiple venues, we help hotels and wedding venues create digital experiences that drive bookings, enquiries and long-term growth.
Let’s get started
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Modernising a third-generation family success story
Let’s talk about your brand